A.K. - Seattle, WA
Rachelle is a rockstar. I got a notice from the IRS that I indicated I owed ~$2,000 in taxes from income I wasn't aware I was supposed to report from the previous year. Rachelle, dove in and found mistakes on my old return that I completed with Turbo Tax and found enough mistakes to save ~$2,200 in taxes. Because of this, I went from owing $2000 to expecting a return from the IRS from $200!